Greetings, and welcome to Gauntletgold, the ultimate online destination for all things exciting and adventurous! We're thrilled to have you as a part of our community. Using our services on gauntletgold.com, you agree to join us on this incredible journey, and we promise to make it worthwhile.
We offer in-game currency tokens for games that our customers already own. We do not sell any games. All transactions on our site pertain solely to the purchase of virtual currency.
Gauntletgold.com is entirely owned and managed by Vismar Ventures FZ-LLC, registration number SMBA0096, with a registered office address at Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah.
Of course, we want to ensure everyone is on the same page, so please take a moment to read and familiarise yourself with our Terms and Conditions. By doing so, you'll clearly understand what's expected of you and what you can expect from us.
But don't worry; it's not all rules and regulations here. We're constantly improving and updating our services to make sure you have the best possible experience. So, be sure to check back regularly for the latest and greatest from Gauntletgold.
Please be aware that by using our site and services, you agree to the terms detailed in the policy. Thanks for joining us, and let the adventure begin!
Should you disagree with our terms, please abort missions, and leave our site asap.
Contacting us:
Embark on an epic adventure with Gauntletgold! Along the way, if you encounter any questions or concerns regarding our Terms and Conditions, don't hesitate to contact us on support@gauntletgold.com. Our intrepid team will do everything in our power to respond to your inquiries with lightning speed, ensuring that you can continue on your journey with ease and confidence.
Accounts and registration
To join the fun with Gauntletgold, you must register an account with us.
To do so, simply enter your email and create a unique login with a super secure password.
Keep your password under lock and key, and if you notice any shenanigans, let us know right away so we can keep everything running smoothly.
Remember, you can only have one account, so make it count!
And sorry, kiddos, but you must be 18 or older to join in on the excitement.
Be aware that should we spot any misbehaviour that goes against our terms and conditions, we have the right to suspend, block or shut down your account.
Purchases
We've made it easy to buy products on our website! Just browse through the available options and select the item you want. Then, let us know how many you'd like and add them to your cart. If you change your mind about the quantity, don't worry - you can always modify it later. When you're ready to make your purchase, proceed to our secure payment page to complete your transaction. The payment transaction will appear on your bank statement under GGVV, UAE.
Delivery
Once your payment has been completed you will receive an email from one of our agents explaining how delivery will be handled. Delivery will occur one of three ways, in-game mail, in-game meet, or via the in-game auction house. We aim to complete all deliveries within 72 hours. Please work with our agents quickly in order to ensure a smooth delivery.
Refunds & Cancellations
We understand that sometimes things don't work out as expected, and we want to make things right for you.
If you're seeking a refund, please reach out to our customer support team with your order number and a brief description of the issue you're experiencing. We'll work with you to process your refund promptly and efficiently.
Please note that refunds will only be applicable in the event of the following:
• Non-delivery of the Goods
• Delayed delivery of Goods
• Goods were inconsistent with the description
If you would like to cancel your order, please email us right away. Cancelling an order is not possible if it has already been delivered. Please let us know within 5 hours of placing the order so that we can cancel the order without any issues.
Selling to us
We do purchase gaming credits from sellers. To sell gaming credits to us, you must be the rightful owner of the credits and have the legal authority to sell them. You are responsible for accurately describing the credits that you are selling, and you must deliver them to us within the agreed-upon timeframe. Once we have received the credits, we will process the payment for the amount agreed beforehand. Please allow up to 10 days to receive this once we have processed the payment.
Copyright
Just a quick reminder that everything on gauntletgold.com is meant for our customers to use and is protected by copyright. We kindly ask that you don't use or download anything from our site without our permission first. Thanks for respecting our content!
Liability and indemnification
At Gauntletgold, we cannot be responsible for any issues that may arise from transactions made on our website. If your account is hacked, you are responsible for any transactions made. Sometimes we may have to temporarily suspend our website for technical reasons, but we will let you know in advance if we can. By using our website, you agree to take responsibility for any legal claims, losses, or costs that may arise from your use of our site or any violations of our terms of use or the law.
Law and jurisdiction
Hey, gamers! If you encounter any problems while using our website, don't worry; we are here to assist you on your journey. We ask that you let us know what the issue is before seeking legal action.
Please note that Vismar Ventures FZ-LLC which manages Gauntletgold.com is governed by the United Arab Emirates jurisdictions. Therefore, any disputes will be determined by the laws of United Arab Emirates.
Thank you for taking the time to read our Terms and Conditions.
